Lifecycle Manager: ConnectWise RMM sync issues for some partners
Identified - Approximately 25% of partners are experiencing degraded performance with the new CW RMM API. This is attributed to new rate limits, resulting in slowed syncs and connection timeouts. We are actively working internally and liaising with the ConnectWise team to resolve this issue.
Jun 27, 2025 - 12:37 EDT
Uptime over the past 90 days. View historical uptime.
Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
Backup Radar Operational
90 days ago
100.0 % uptime
Today
Lifecycle Insights Operational
90 days ago
100.0 % uptime
Today
ControlMap Operational
90 days ago
99.91 % uptime
Today
Quoter Operational
90 days ago
99.99 % uptime
Today
Cognition360 Operational
90 days ago
100.0 % uptime
Today
Marketing Operational
ScalePad.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ControlMap - United States (US), Australia (AU), Canada (CA), and Europe (EU) - Scheduled Maintenance Jul 17, 2025 04:00-06:00 EDT

ControlMap will be unavailable for scheduled database maintenance in all regions during this time. We will provide updates as necessary.
Posted on Jul 10, 2025 - 09:35 EDT
Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Quoter: connection issue
Resolved - This incident has been resolved.
Jul 8, 09:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 09:42 EDT
Investigating - We are currently experiencing a partial service degradation that may impact some users. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.

We will continue to share updates here as we have more information. Thank you for your patience and understanding.
Jul 8, 09:08 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

Unresolved incident: Lifecycle Manager: ConnectWise RMM sync issues for some partners.

Jun 26, 2025

No incidents reported.

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