Identified - Approximately 25% of partners are experiencing degraded performance with the new CW RMM API. This is attributed to new rate limits, resulting in slowed syncs and connection timeouts. We are actively working internally and liaising with the ConnectWise team to resolve this issue.
Jun 27, 2025 - 12:37 EDT
Lifecycle Manager
Operational
90 days ago
100.0
% uptime
Today
Backup Radar
Operational
90 days ago
100.0
% uptime
Today
Lifecycle Insights
Operational
90 days ago
100.0
% uptime
Today
ControlMap
Operational
90 days ago
99.97
% uptime
Today
Quoter
Operational
90 days ago
99.99
% uptime
Today
Cognition360
Operational
90 days ago
100.0
% uptime
Today
Marketing
Operational
ScalePad.com
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 17, 17:48 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 16:00 EDT
Scheduled -
ControlMap will be unavailable for scheduled database maintenance in all regions during this time. We will provide updates as necessary.
Jul 17, 07:52 EDT
Resolved -
This incident has been resolved.
Jul 8, 09:50 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 8, 09:42 EDT
Investigating -
We are currently experiencing a partial service degradation that may impact some users. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.
We will continue to share updates here as we have more information. Thank you for your patience and understanding.
Jul 8, 09:08 EDT
