All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lifecycle Manager Operational
90 days ago
99.96 % uptime
Today
Backup Radar Operational
90 days ago
100.0 % uptime
Today
Lifecycle Insights Operational
90 days ago
100.0 % uptime
Today
ControlMap Operational
90 days ago
99.97 % uptime
Today
Quoter Operational
90 days ago
100.0 % uptime
Today
Cognition360 Operational
90 days ago
100.0 % uptime
Today
Marketing Operational
ScalePad.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 29, 2026

No incidents reported today.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Lifecycle Manager: degraded performance
Resolved - This incident has been resolved.
Jun 25, 09:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 16:24 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 23, 15:16 EDT
Investigating - We are experiencing degraded performance in Lifecycle Manager. An investigation is undergoing,
Jun 23, 11:04 EDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026
Partner accounts are currently unable to view Agreement details from the agreements list page
Resolved - This has been resolved and is working correctly now.
Jun 23, 03:12 EDT
Investigating - Partner accounts are currently unable to view Agreement details from the agreements list page in Lifecycle Manager.
We are working on a fix and deploying shortly.
Jun 22, 13:26 EDT
Jun 22, 2026
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Contract / Agreement sync in Lifecycle Manager
Resolved - This issue has been resolved. Please note that contract/agreement data may take up to 24 hours to appear in your Lifecycle Manager account while processing completes.
Jun 19, 16:40 EDT
Investigating - We are investigating an issue affecting contract and agreement data in Lifecycle Manager for some partners. Impacted users may see contracts or agreements older than 2 years missing from the Agreements page, or sync attempts showing no new or updated contracts. Our team is actively working to identify the cause and restore normal behaviour.
Jun 19, 12:58 EDT
Lifecycle Manager: Investigating Datto RMM Sync Failures
Resolved - This incident has been resolved.
Jun 19, 11:28 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 10:10 EDT
Identified - We have identified an issue affecting Datto RMM syncs in Lifecycle Manager since the evening of June 16. Some partners may see failed syncs or stale data while we work on a resolution.
Jun 18, 14:32 EDT
Jun 18, 2026
Quoter: Integration Sync Delays
Resolved - This incident has been resolved.
Jun 18, 14:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 11:11 EDT
Investigating - We are investigating reports of delayed integration pushes affecting some PSA integrations, including Autotask, ConnectWise, and Halo.

We will provide an update once we have more information.
Jun 18, 09:05 EDT
Jun 17, 2026

No incidents reported.

Jun 16, 2026
Degraded Service
Resolved - From June 11-16, some Lifecycle Manager data was delayed from appearing in the app due to an upstream data refresh issue encountered during work to improve sync performance.

This did not affect all datasets, but it did impact tickets, Microsoft SaaS data, contact data, and contracts.

The issue has been resolved and targeted re-syncs were run for affected accounts. Service is now operating normally again, but it make take another 24 hours to complete the data sync.

If you still notice data inconsistencies after 10:00 AM PT on June 17, please contact our Support team at support@scalepad.com. Thank you for your patience and understanding as we work towards a stronger sync experience in Lifecycle Manager.
Jun 16, 15:54 EDT
Jun 15, 2026

No incidents reported.

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