Lifecycle Manager: Intermittent Sync Failures for Large Integrations.
Investigating - We are investigating an issue causing intermittent sync failures affecting integrations with assets (10,000+ scale).

The impact appears to be mostly affecting RMM integrations.

Our systems automatically retry failed syncs, so we do not expect significant impact on data integrity given the intermittent nature of the issue.

We are actively working on a resolution and will provide updates as they become available.
Sep 24, 2025 - 13:52 EDT
Backup Radar: Datto Screenshot Results Discrepancy
Update - We are seeing a discrepancy between Datto API results and the Datto UI for Screenshot verifications. The Datto API is returning Failure for Screenshot backups, while the Datto UI shows them as Successful. Backup Radar ingests API results, so affected jobs may appear as Failed even when the Datto UI shows success.

Current status:
This appears to be upstream with Datto. We are engaged with Datto Support and awaiting their update. The timing and detail of further updates will depend on information provided by Datto. Backup Radar systems in general are operating as expected.
Oct 02, 2025 - 16:54 EDT
Investigating - We've received reports that the Datto API integration is malfunctioning.

We are currently investigating the issue and will provide more information as it becomes available.
Sep 30, 2025 - 11:36 EDT
Uptime over the past 90 days. View historical uptime.
Lifecycle Manager Operational
90 days ago
100.0 % uptime
Today
Backup Radar Operational
90 days ago
99.99 % uptime
Today
Lifecycle Insights Operational
90 days ago
100.0 % uptime
Today
ControlMap Operational
90 days ago
99.14 % uptime
Today
Quoter Operational
90 days ago
100.0 % uptime
Today
Cognition360 Operational
90 days ago
100.0 % uptime
Today
Marketing Operational
ScalePad.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Azure outage
Resolved - This incident has been resolved.
Oct 30, 10:10 EDT
Identified - Microsoft Azure is currently experiencing a service outage that affects authentication through Microsoft.
As a result, users may be unable to sign in using Microsoft at this time.

Our systems are operational, and we are monitoring Microsoft’s status for updates.
We will provide more information as soon as the issue is resolved by Microsoft.

Thank you for your patience and understanding.
Oct 29, 13:49 EDT
Oct 29, 2025
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Lifecycle Manager: Scheduled Maintenance on infrastructure
Completed - The scheduled maintenance has been completed.
Oct 22, 08:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:30 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 10:21 EDT
Oct 21, 2025
Service Unavailable - ControlMap [US]
Resolved - This incident is resolved. We'll continue to monitor our backing database in the US region. We appreciate your patience and understanding.
Oct 21, 10:52 EDT
Monitoring - Our backing database for ControlMap in the United States region has become healthy again, and ControlMap services are recovering - we're continuing to monitor.
Oct 20, 17:06 EDT
Identified - The issue has been identified as an issue with our backing database for ControlMap in this region. We're working on a fix.
Oct 20, 16:56 EDT
Investigating - We are currently investigating this issue.
Oct 20, 16:20 EDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

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