Sign-in with ScalePad: Major Outage

Incident Report for ScalePad

Resolved

This incident has been resolved.
Posted Dec 05, 2024 - 16:45 EST

Monitoring

A fix has been implemented and all products should be functioning normally. We will be closely monitoring, but do not expect any more issues related to this incident.
Posted Dec 05, 2024 - 14:22 EST

Identified

We have discovered another issue that we're currently fixing. Sign in with ScalePad is currently inaccessible.
Posted Dec 05, 2024 - 13:20 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 05, 2024 - 10:31 EST

Update

We are continuing to work on a fix for this issue.
Posted Dec 05, 2024 - 10:26 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 05, 2024 - 09:29 EST

Update

We are continuing to investigate this issue.
Posted Dec 05, 2024 - 09:22 EST

Investigating

We are currently investigating this issue.
Posted Dec 05, 2024 - 09:10 EST
This incident affected: Lifecycle Manager, Backup Radar, Lifecycle Insights, ControlMap, Quoter, and Cognition360.